Jewelry Care Guide

JEWELRY CARE

Materials of our Jewelry

At CREU, our designs are crafted with precious metals, with Sterling Silver 925 being our primary material. We offer most of our products in two exclusive finishes:

  1. Rhodium-Plated (silver color)
  2. 18K Gold-Plated (gold color)

Each piece reflects our commitment to quality and design. The CREU catalog mainly consists of Sterling Silver 925, carefully plated with rhodium or 18K gold, ensuring its durability and beauty.

Additionally, we offer a special line in stainless steel, ideal for summer months or for those seeking greater water resistance without compromising style or quality.

You can find out what material your jewelry is made of in its description on our website.

Care for your CREU Jewelry

We know that the most important thing is for you to fully enjoy your jewelry. To preserve its beauty, shine, and longevity, we recommend following these tips:

1 Avoid corrosive chemicals such as perfumes or cosmetics. These can damage the finish of the jewelry.
2 Remove your jewelry before bathing or swimming. Chlorine, sand, and water can affect the surface of the metals.
3 Avoid contact with sweat or impact. Take off your jewelry before engaging in physical activities or sports.
4 Do not wear jewelry while sleeping. This prevents accidental damage from pulling or pressure.
5 Store them separately in a dry and cool place. Make sure to avoid extreme temperatures, humidity, and direct sunlight, as well as not mixing them with other jewelry, especially those made of different materials, as they can cause reactions with the jewelry.

*Important Note About Our Gold-Plated Pieces

It is important to note that gold-plated pieces require extra care, as the gold plating does not have eternal durability. Factors such as the use of chemicals, the level of perspiration, or skin pH can accelerate the wear of the gold plating. Therefore, we recommend carefully following the care instructions to extend its lifespan, as the rate of gold plating loss depends on the quality of care rather than the time elapsed with the jewelry.

Cleaning your Jewelry

To keep your Sterling Silver 925 jewelry always radiant, you can clean it with one of our silver polishing cloths or gold-plated silver polishing cloths. This method will remove surface stains but will not fix scratches or dents.

Important: Gold-plated jewelry requires extra care. Avoid vigorous rubbing, as this can wear away the gold plating. Clean gently to prevent damage.

For Sterling Silver 925 jewelry (silver color), using a silver polish product is also an excellent option to restore the shine to pieces that have tarnished over time.

How to Store Your Jewelry

To extend the life of your jewelry and maintain its shine, we suggest storing it properly:

1 Keep your jewelry in a cool, dark place, away from direct sunlight and heat. Ideally, store it in a padded jewelry box or airtight bags.
2 Store your jewelry separately, as contact with other pieces (especially those made of different materials) can speed up tarnishing.
3 Avoid storing your jewelry in humid places, such as bathrooms, as this can accelerate wear. >

Details of Our Chains

CREU chains are made from Sterling Silver 925, ranging from delicate models to more robust designs. All chains are carefully soldered to ensure durability and strength.

Tips:

1 Avoid sleeping with chains to prevent potential pulls that could compromise the integrity of the piece.
2 Be careful when changing clothes, as accidental tugs could damage the delicate design of the chain.

Earrings with Click Closure

Many of our earrings feature a convenient click closure, designed for comfort and security. However, it's important not to force the opening too much to avoid misalignment.

If you notice that the closure has become loose, we have a simple trick to help you adjust it and restore its original precision!

Apply upward or downward pressure to adjust the earring hook to the height of the clasp.

Our Services

At CREU, we want our jewelry to accompany you through every special moment. That's why we offer a range of specialized services to ensure they always look as good as new:

1 Professional Jewelry Cleaning: Revitalize the shine of your pieces.
2 Gold Plating: Renew the finish of your jewelry to make it shine like new.
3 Repair Service: Give your jewelry a new lease on life by fixing any defects.

You can request these services by sending us an email to info@creushop.com or by contacting us here. It is important to indicate the order number or send us the invoice so that our team can locate your purchase and send you a quote adapted to your needs.

With CREU, quality lives your stories.

Each of our pieces is designed to be part of your memories and unforgettable moments. We want your jewelry to capture and reflect all the energy you experience day by day.

If you want to know more about CREU and our jewellery, subscribe to our newsletter:

New Account Register

Already have an account?
Log in instead Or Reset password